Question 1

Medical conditions

Accepted Answer

You will need to complete a consent form prior to any treatment.  Please be aware that for some of the following conditions, a head spa will not be suitable: Scalp conditions, skin sensitivities, or allergiesCough/cold/contagious illnessMigraines or epilepsyHigh or low blood pressureRecent surgery or injuryNeck, spine, or mobility conditionsHeart conditionsAny ongoing medical treatment or medicationMental health or neurological conditions that may affect treatment suitabilityPregnancy
In some circumstances, we may request written approval from your GP or healthcare professional before proceeding with treatment.Clients are responsible for informing their therapist of any changes to their health condition before each appointment.If you are unsure whether the treatment is suitable for you, please contact us prior to booking and we will be happy to assist.Thank you for your understanding and cooperation.

Question 2

Is a Japanese head spa suitable if I suffer from hair loss?

Accepted Answer

A Japanese head spa is very beneficial to those suffering from hair loss, as massage and scalp clarifying improves blood circulation to the scalp and can have a positive effect on future hair growth, making it thicker and stronger.

Question 3

Are Japanese head spa treatments suitable for all hair types?

Accepted Answer

Yes, Japanese head spa treatments can benefit individuals with all different hair types and scalp conditions. We will be primarily focusing on the scalp during the head spa.  We only ask you to make sure that we have proper access to the scalp.  We cannot perform services on customers with extensions, braids, or sew-ins as these obstruct access to the scalp and pores.

Question 4

Are head spa treatments safe for individuals with sensitive skin or scalp conditions?

Accepted Answer

Yes, our head spa treatments are designed to be gentle yet effective and suitable for various skin types, including sensitive scalps. Your personalised treatment will address specific concerns, whether you have a dry scalp, an oily scalp, dandruff or any general scalp discomfort.

Question 5

Will the head spa affect hair colouring or keratin treatments?

Accepted Answer

All of our ingredients are safe for any kind of treated hair. However, if you have had any kind of chemical services within a week before your head spa appointment, there is a chance that the colour/keratin may lift during the clarifying process. Therefore, we recommend that you wait at least a week after any kind of chemical hair treatment before receiving a head spa. 
It is also recommended to wait at least a week after having a head spa before doing any kind of chemical services so as not to apply chemicals to a freshly treated scalp.

Question 6

Can I get a head spa treatment if I have extensions?

Accepted Answer

Extensions are not ideal for a head spa treatment as we really need to access your whole scalp.  Also, the oils and masks can dislodge tapes so it's best to have a treatment in-between having your extensions taken out and put in.

Question 7

How often can I have a head spa?

Accepted Answer

We recommend a head spa treatment every 4-6 weeks to maintain a healthy scalp and hair.

Question 8

Can I still have a Japanese head spa if I don’t have any scalp issues?

Accepted Answer

Of course!! Come and be pampered and indulge yourself in some ‘me-time’.

Question 9

Can I have a head spa if I am bald, or have very short hair?

Accepted Answer

You certainly can as the head spa focuses on the health and treatment of your scalp.

Question 10

Is a Japanese head spa safe if I am pregnant?

Accepted Answer

Our Japanese Head Spa treatments involve scalp massage, pressure point stimulation, deep relaxation and lying flat.For safety reasons:We are unable to provide treatments during the first 12 weeks of pregnancy.Clients who are over 12 weeks pregnant may receive treatments only with approval from their GP or midwife.You may be asked to sign a consent form before your appointment confirming that medical approval has been received.During your third trimester, you may not be comfortable lying flat on your back.
If you are unsure whether the treatment is suitable for you, please contact us prior to booking and we will be happy to assist.Thank you for your understanding and cooperation.

Question 11

Will I leave with wet hair?

Accepted Answer

All head spa treatments include a basic towel dry, but not a blow dry so your hair will still be wet.  Please bring a clip to put your hair up if you have long hair, (hair clips can be purchased if necessary). A towelling turban can also be purchased if you wish to cover your hair when leaving.
In times of cold weather, it may be worth bringing a hat to wear to keep you warmer as you leave.

Question 12

Do you offer couples headspas?

Accepted Answer

At present it is just me doing the head spas, so they can only be done individually.

Question 13

What should I wear?

Accepted Answer

Wear whatever you feel comfortable in. You will be lying down for approximately 25 minutes for the petite treatment, 40 minutes for the deluxe treatment and 70 mins for the indulgence treatment. 
You will need to remove any clothing on your top half to leave your neck and shoulders bare for the treatment. You will be covered with a towel and blankets to feel warm and "cocooned".

Question 14

How do I book?

Accepted Answer

Please message on 07859 778 445 with your contact details and preferred dates and we will do our best to fit you in.

Question 15

Do you sell Gift cards?

Accepted Answer

Yes!  We sell online eGift cards that can be purchased and sent directly to the recipient or to yourself to print out to give to the recipient if you wish.NB: Gift cards are valid for 6 months from date of purchase.

Question 16

Where can I park?

Accepted Answer

There is paid on street parking all around using the PayByPhone app.  Please allow enough time to park, as spaces cannot be guaranteed.

Question 17

Have you found what you were looking for?

Accepted Answer

If not, please get in touch and we'll be happy to answer any questions you may have.

Frequently Asked Questions